Escalation Point jobs - Lakeway, TX

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Apr 15 SCCM Conversion Lead/Admin Temporary Contract Austin, TX

interactions to ensure proper workflow and escalation processes are defined and met. ... manage the dispatch process, and serve as an escalation point. Please Note: Per Diem is... more

Apr 10 Credentialing Analyst Medspring Austin, TX

and understand appropriate points of escalation will be critical for success in the role Key Responsibilities Review document and execute contractual credentialing and... more

Apr 07 NOC Technician Robert Half Technology Austin, TX

network or customer reported problems- First escalation point for outages, notifications or other customer communiqués - Assist in the Service Deployment process by tracking... more

Apr 02 Senior Account Manager Harte-hanks Austin, TX

management. * Serving as an escalation point for client complaints. * Retain and grow assigned accounts. * Accountable to meet financial targets—both revenue and account... more

Mar 27 Helpdesk Manager MATRIX Resources Austin, TX

and complicated support issues and act as escalation point for all requests and ... escalation processes to ensure free flowing escalation and information within the... more

Mar 22 Technical Support Associate Developer Servicenow Austin, TX

This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies. The successful candidate... more

Mar 11 Service Desk Team Leader General Motors Company Austin, TX

complicated support issues Act as Escalation point for all Requests and Incidents Determine Root Cause of issues and communicate appropriately to internal and external Customers. more

Feb 13 Application Support Engineer Renewdata Austin, TX

industry standard best practices Serve as point of escalation, guidance, training, and mentoring to Client Support and others as needed Stay up-to-date with application best... more

Feb 12 Customer Engineer III mindSHIFT Technologies Austin, TX

The Customer Engineer – Escalations role serves as the Tier 3 escalation point for his/her ... AND RESPONSIBILITIES: * Provide level 3 escalation expertise for client issues and... more

Jan 06 Manager, Support Services HID Global Austin, TX

the Support Services Manager will be an escalation point to provide first and second tier support for the efficient resolution of IT end user related incidents, service requests,... more

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